Website Upgrade Notice & Account Guide

Website Upgrade Notice & Account Guide

Dear Customers, 

We would like to inform you that our company has completed a system upgrade on September 3rd 14:00 HKT (01:00 Eastern Standard Time). During this time, the website was temporarily unavailable.

This upgrade aims to enhance your browsing experience and improve the overall security of our website. As part of the upgrade, please note that the current passwords will no longer be valid. We kindly request all users register for a new account on our website. 

Existing Customers who registered before Sep 3, 2023. Please note:
1. If you Cannot login, please register for new account. 
2. Your past order records can still be accessed. Click the "Login Old System" on the “My account” page button to access your historical orders before Sep 3, 2023 using your old credentials. 
Introducing the new blog feature 
We made an announcement board so you will never miss out on important messages. You can find our announcements posted under the ‘blog’ page.

We understand that the system upgrade may have caused some inconvenience.

Don't worry, though - our team is here to assist you! If you have any questions or need further assistance, please don't hesitate to reach out to us.

We appreciate your patience and understanding during this time.

If you experience any issues or encounter problems with the website after the upgrade, or if you have forgotten your password and need assistance in resetting it, please notify us immediately. Your feedback is important to us, and we will promptly address any concerns.

We apologize for any inconvenience caused and appreciate your understanding. If you have any questions or require further assistance, please don't hesitate to contact our customer support team at

Thank you for your cooperation and patience.


Best regards,

My Home Nature Team

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